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Umrah packages from UK airports · 3, 4 & 5-star options · Tailor-made on request

Al Quddus Hajj & Umrah

Policies

Cancellation Policy

This is a summary. Your full written terms are provided before you pay. For questions contact info@alquddustravels.co.uk or +44 208 057 7980.

How to cancel

Cancellations must be made in writing by email to our office, quoting your booking reference.

Cancellation charges

Charges depend on how close to departure you cancel and on the non-refundable conditions of the airline, hotels and visa. The charges that apply to your booking are listed in your written terms before you pay.

Refunds

Where a refund is due, it is made to the original payment method once any supplier refunds have been received.

If we need to make changes

If a supplier changes or cancels a service, we will contact you as soon as possible with alternatives or a refund of the affected element.

Al Quddus Travels & Tours Ltd, Unit 2, 58 Coldharbour Lane, Hayes UB3 3ES.